← Billtov

Support

Questions, bugs, or feedback — we'd rather hear about it than have you stuck.

Email us

admin@billtov.com

We typically reply within a day or two.

Frequently asked questions

What kinds of bills does Billtov read?

Electricity (חשמל), water (מים), gas (גז), and municipal property tax (ארנונה) bills — as a photo, a scanned PDF, or forwarded by email if you've set that up.

How do I scan a bill?

From the dashboard, tap the camera/upload button, then take a photo or choose an existing image or PDF. Billtov reads it, translates it, and shows you a plain-language summary within seconds.

What if I upload something that isn't a bill?

Billtov will tell you it doesn't look like a bill and explain what it saw instead — nothing gets saved. If you get an error instead of that explanation, please email us with a screenshot; that's a bug we want to fix.

What languages are supported?

The app interface and bill translations are available in English, Hebrew, Russian, French, Spanish, and Arabic. Change your language anytime from the switcher in the header or in Settings.

Is my data secure?

Yes — see our Privacy Policy for the full details on encryption, data handling, and your rights.

How do I delete a bill or my account?

Deleting a bill from within the app is permanent and immediate. To delete your entire account, go to Settings and tap Delete account — this is also permanent and immediate.

I found a bug or have a suggestion.

We read every message. Email us with as much detail as you can (what you were doing, what you expected, a screenshot if possible) and we'll follow up.